Complex Care At Home support for NHS, ICB AND CHC COMMISSIONERS
A CQC-registered TDDI provider for complex discharge and community care packages.
We work with hospital discharge teams, community matrons, CHC coordinators and ICB commissioning teams to arrange safe, well-governed complex care at home, quickly and without the complications that often accompany high-acuity packages.
The challenge you are working with every day.
People are being discharged from hospital faster and with more complex needs than ever before. Families are expected to manage procedures they have never been trained for. And the number of home care providers genuinely equipped to deliver safe, nurse-supervised clinical care in the community remains small.
When a TDDI-registered provider with real clinical governance cannot be found quickly, patients stay in beds they do not need to occupy. Discharge is delayed. Packages break down. Families are put under pressure that is not sustainable.
Here is how CareLink Direct supports NHS, ICB and CHC teams.
CareLink Direct is registered with the Care Quality Commission for Treatment of Disease, Disorder or Injury.
This is not a standard domiciliary care registration. It requires nurse oversight, specific clinical training, appropriate governance structures, and the ability to safely deliver and supervise complex clinical procedures at home.
Complex clinical procedures at home.
Safe and timely discharge support, mobilisation without unnecessary delay.
Because we already have qualified nurses and trained carers in place, we can often assess and mobilise complex packages more quickly than providers who need to recruit and train from scratch.
Advanced Clinical Procedures
Ventilation support, tracheostomy care, enteral feeding, suctioning, catheter & stoma care, delivered by nurses and trained, signed-off carers.
Condition-Led Care
Specialist support for acquired brain injury, spinal cord injury, MND, muscular dystrophy, stroke recovery, dementia, mental health conditions, and more.
Personal Care & Daily Living
Washing, dressing, oral care, medication support and daily living assistance, administeed with dignity, within a nurse-supervised framework.
Palliative & End of Life Care
Compassionate, nurse-led care that keeps comfort and dignity at the centre, coordinated with GPs, district nurses and specialist palliative teams.
Complex Care Packages
Bespoke, nurse-led arrangements combining clinical procedures and personal care, built around individual assessment, not a standard template.
Night Care & Live-in Support
Waking night, sleeping night, and live-in care options, so your loved one is never alone when it matters most. Try our Night Care & Live-in Support.
Reducing admissions and preventing package breakdown.
Well-run complex care at home reduces unnecessary hospital attendance. Our nurses monitor for clinical changes, escalate early, and coordinate with GPs and hospital teams before situations become crises. This is what the NHS rightly expects from a TDDI provider and it is how we operate.
Reduce Risk
Packages break down when the clinical oversight is not real, when carers are not properly trained, and when communication between the provider and the wider health team is poor. CareLink Direct is built to prevent all three.
Full clinical capability for complex community packages.
CareLink Direct supports a full range of complex clinical procedures at home, each delivered by carers who have been specifically trained and signed off by our nursing team.
How to refer or commission a package.
Call, email or use the referral form. Provide details of the patient’s needs, current clinical situation and discharge timeline. We will acknowledge your referral promptly and confirm whether the package is within our clinical scope.
Registered for TDDI
“Registered to provide Treatment of Disease, Disorder or Injury (TDDI)”, meaning we are approved to deliver complex clinical care at home for people living with serious illness, disability, or injury.
